Privacy Policy — 7z999 Online Casino

1. Data We Collect

When you register for an account, use any feature of the 7z999 platform, or contact our support team, we collect certain categories of personal data about you. The specific data collected depends on how you interact with the platform and what features you use. Below is a comprehensive overview of the data categories 7z999 may collect about you.

1.1 Registration & Identity Data

When you create a 7z999 account, we collect the information you provide during the registration process, including:

• Full legal name as it appears on your government-issued identity document
• Date of birth (used to verify that you are aged 18 or above)
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)
• Email address
• Mobile phone number
• Username chosen at registration

1.2 Identity Verification (KYC) Data

As part of our Know Your Customer (KYC) process — which is required before any withdrawal is processed — we may collect copies of the following identity documents:

• Bangladesh National Identity Card (NID)
• Valid passport (photo page)
• Government-issued driving licence
• Proof of address (utility bill, bank statement) dated within the last three months

KYC documents are processed securely and used solely for the purpose of verifying your identity and age. Document images are stored in encrypted form and are not shared with any third party except where required for identity verification purposes by a regulated verification service provider.

1.3 Financial & Transaction Data

To process deposits and withdrawals, 7z999 collects the following financial data:

• Mobile banking account identifiers (bKash, Nagad, Rocket, Upay registered numbers)
• Bank account details (where a bank transfer method is used)
• Transaction reference numbers, amounts, timestamps, and currency (BDT)
• Deposit and withdrawal history associated with your 7z999 account

7z999 does not store full card numbers, CVV codes, or mobile banking PINs. All card payment data is handled directly by our PCI-DSS-compliant payment processing partners.

1.4 Gaming Activity Data

As part of delivering the 7z999 service and fulfilling responsible gaming obligations, we record:

• Game history, including titles played, wager amounts, outcomes, and session durations
• Sports betting activity, including markets wagered on, odds, stakes, and settlements
• Bonus eligibility status, wagering progress, and promotional participation history
• Login timestamps, session durations, and platform activity logs

1.5 Technical & Device Data

When you access 7z999 through a web browser or mobile device, we automatically collect certain technical data, including:

• IP address and approximate geographic location derived from IP
• Device type, operating system, and browser version
• Referring URL and pages visited within the 7z999 platform
• Cookie identifiers and session tokens (see Section 4)

2. How We Use Your Data

7z999 uses the personal data we collect exclusively for lawful purposes directly related to the operation of our platform and the delivery of services to Bangladeshi players. We do not use your data for any purpose that is incompatible with the purposes described below.

2.1 Marketing Communications

7z999 will only send you promotional emails, SMS messages, or in-platform notifications where you have explicitly opted in to receive such communications during or after the registration process. Each marketing communication includes a clear and easy mechanism to unsubscribe or opt out. Opting out of marketing communications will not affect the delivery of transactional messages related to your account, such as deposit confirmations, withdrawal notifications, and security alerts.

2.2 Responsible Gaming Uses

7z999 uses your gaming activity data — including session length, wagering frequency, deposit patterns, and game-type preferences — to monitor for signs of problem gambling behaviour. Where our systems identify patterns consistent with at-risk behaviour, we may reach out proactively to offer responsible gaming tools such as deposit limits, session time reminders, or self-exclusion options. This use of your data is in your direct interest and forms part of our commitment to player welfare. For more information, visit our Responsible Gaming page.

3. Data Sharing & Third Parties

7z999 does not sell, rent, or share your personal data with third parties for their own commercial or marketing purposes. However, in order to operate the platform effectively and fulfil our legal obligations, we do share specific categories of data with carefully selected third-party service providers and, in certain circumstances, with regulatory authorities. All third parties with whom we share data are required to handle it securely and in accordance with applicable data protection standards.

3.1 Payment Processing Partners

To process deposits and withdrawals, 7z999 shares relevant financial data with the following categories of payment partners:

• Mobile Financial Services: bKash, Nagad, Rocket, Upay — transaction data is shared with these providers solely to initiate and complete payment instructions.
• Banking Partners: Dutch-Bangla Bank (DBBL), City Bank, BRAC Bank, Islami Bank, Sonali Bank — account and transaction data shared as required to process bank transfers.
• Card Networks: Visa and Mastercard — where card payment is used, relevant cardholder and transaction data is processed by the applicable card network and our acquiring bank.

Payment partners receive only the minimum data necessary to complete the transaction. 7z999 does not share your full gaming history, KYC documents, or account preferences with payment partners.

3.2 Identity Verification Providers

To fulfil KYC obligations, 7z999 may use regulated third-party identity verification services to cross-reference documents you submit against authoritative identity databases. These providers are bound by strict data processing agreements and may only use the data shared with them for the specific purpose of identity verification on behalf of 7z999.

3.3 Game Content Providers

Games on the 7z999 platform are delivered by independent studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive anonymised or pseudonymised game session data to facilitate game delivery, RNG certification, and technical support. Game providers do not receive your name, contact details, KYC documents, or payment information.

3.4 Legal & Regulatory Disclosure

7z999 may be required to disclose your personal data to law enforcement agencies, financial intelligence units, or other governmental authorities where required to do so by applicable law, court order, or regulatory directive. In such cases, 7z999 will disclose only the minimum information required to satisfy the legal obligation and will notify you of any such disclosure to the extent permitted by law.

4. Cookies & Tracking Technologies

7z999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse platform usage. This section explains what cookies we use, why we use them, and how you can manage your cookie preferences.

4.1 What Is a Cookie?

A cookie is a small text file that a website places on your device when you visit it. Cookies allow the website to recognise your device on subsequent visits, remember your preferences, and provide a more personalised experience. Cookies do not contain executable code and cannot carry viruses or install malware on your device.

4.2 Categories of Cookies Used by 7z999

4.3 Managing Your Cookie Preferences

You can control and delete cookies through your browser settings. Most modern browsers (Chrome, Firefox, Edge, Safari) allow you to block all cookies, block third-party cookies only, or delete cookies on a per-site basis. Please note that disabling strictly necessary or security cookies will prevent you from logging in to your 7z999 account and may cause features to malfunction. Instructions for managing cookies in the most common browsers are available through each browser's own help documentation.

4.4 Do Not Track

Some browsers transmit a "Do Not Track" (DNT) signal to websites indicating that the user does not wish to be tracked. 7z999 currently does not alter its data collection practices in response to a DNT signal from the browser, as there is no industry-wide standard for interpreting DNT requests. This section will be updated if a recognised standard is adopted.

5. Data Security & Storage

7z999 takes the security of your personal data seriously and has implemented a range of technical and organisational security measures to protect your information from unauthorised access, loss, alteration, or disclosure. While no system is completely immune to security threats, 7z999 continuously reviews and updates its security practices to maintain a high standard of data protection.

5.1 Technical Security Measures

• TLS/SSL Encryption: All data in transit between your browser and the 7z999 servers is encrypted using Transport Layer Security (TLS 1.2 or higher).
• Data Encryption at Rest: Sensitive personal data stored on 7z999 servers — including KYC documents and financial records — is encrypted at rest using AES-256 or equivalent encryption standards.
• Firewalls & Intrusion Detection: The 7z999 platform infrastructure is protected by enterprise-grade firewalls and continuous intrusion detection and prevention systems (IDS/IPS).
• Access Controls: Access to personal data held by 7z999 is restricted on a strict need-to-know basis. Only authorised personnel whose job functions require access to specific categories of data are granted that access, under role-based access control (RBAC) policies.
• Two-Factor Authentication (2FA): 7z999 strongly recommends that all players enable two-factor authentication on their accounts for an additional layer of login security.

5.2 Data Storage Location

Personal data collected by 7z999 is stored on servers located within secure data centre facilities. Where data is processed by third-party service providers (for example, payment processors or game providers) whose servers are located outside Bangladesh, 7z999 ensures that appropriate contractual safeguards are in place to require those providers to apply data protection standards equivalent to those applied by 7z999 itself.

5.3 Security Breach Response

In the event of a data security breach that poses a risk to your rights or freedoms, 7z999 will notify affected players as promptly as practicable following discovery of the breach. Notification will be sent to the email address registered to your 7z999 account and will include a description of the nature of the breach, the categories of data affected, the steps 7z999 is taking to address the breach, and the actions you should take to protect yourself. If you believe your 7z999 account or personal data has been compromised, contact our support team immediately at [email protected].

6. Your Privacy Rights

As a 7z999 player, you hold a number of rights in relation to the personal data we hold about you. 7z999 is committed to honouring these rights promptly and transparently. To exercise any of the rights described below, contact our support team via 24/7 live chat or by emailing [email protected]. We will respond to all valid rights requests within 30 days of receipt.

6.1 Right of Access

You have the right to request a copy of all personal data that 7z999 holds about you. Upon receipt of a valid access request and satisfactory identity verification, 7z999 will provide you with a structured summary of your personal data in a readable format within 30 days.

6.2 Right to Rectification

If any personal data held by 7z999 about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain data points (such as your email address and contact number) directly through your 7z999 account settings. For corrections to identity data that requires re-verification (such as your legal name or date of birth), contact the support team with supporting documentary evidence.

6.3 Right to Erasure ("Right to Be Forgotten")

You may request that 7z999 delete the personal data we hold about you. We will honour erasure requests subject to the following exceptions, which require us to retain certain data for defined periods regardless of an erasure request:

• Transaction records and KYC documents that we are required to retain for legal, regulatory, or anti-money laundering compliance purposes.
• Data required to resolve any open dispute or pending financial transaction associated with your account.
• Data that we are permitted to retain under a legitimate interest that overrides your erasure request in a specific context.

Where an erasure request can be fulfilled only partially due to the above exceptions, 7z999 will inform you of which data has been deleted and which data must be retained, along with the reason for retention.

6.4 Right to Restrict Processing

In certain circumstances — for example, where you have contested the accuracy of your data, or where you have objected to our processing of your data and we are assessing that objection — you may request that 7z999 restrict the processing of your personal data. During a restriction period, 7z999 will continue to store the data but will not process it for any other purpose without your consent or a legally mandated reason.

6.5 Right to Data Portability

Where 7z999 processes your personal data on the basis of your consent or contractual necessity, and that processing is carried out by automated means, you have the right to request a copy of your personal data in a structured, machine-readable format (such as JSON or CSV) that can be transferred to another service provider of your choice.

6.6 Right to Object to Marketing

You have the absolute right to object to the processing of your personal data for direct marketing purposes at any time. Upon receipt of a valid marketing objection, 7z999 will cease all marketing communications to you within 5 business days. This right can be exercised by updating your communication preferences in your account settings or by contacting support.

7. Data Retention

7z999 retains personal data only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. Once data is no longer required for any of these purposes, it is securely deleted or anonymised so that it can no longer be attributed to any individual player.

Where you request erasure of your personal data under Section 6.3 and no legal retention obligation applies to the data in question, 7z999 will delete the data within 30 days of receiving your verified erasure request.

8. Policy Updates & Contact

7z999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the structure of the platform. All amendments take effect immediately upon publication at 7z999.bet/privacy-policy. The "Last Updated" date at the top of this page will be revised whenever a substantive change is made.

8.1 Notification of Material Changes

Where a proposed amendment to this Privacy Policy involves a material change to how we collect, use, or share your personal data, 7z999 will notify registered players by email to the address on file at least 14 days before the change takes effect. If you do not agree with the updated Privacy Policy, you must cease using the 7z999 platform and may request account closure in accordance with the Account Closure provisions in the Terms & Conditions.

8.2 Contact for Privacy Matters

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 7z999 handles your personal data, please contact our dedicated support team using any of the following channels:

• Live Chat: Available 24/7 directly within the 7z999 platform — the fastest way to reach us.
• Email: [email protected] — for formal privacy requests, please mark your subject line "Privacy Request".
• Response Time: All privacy-related requests will receive an initial response within 5 business days and a full resolution within 30 days of receipt.

This Privacy Policy was last reviewed and updated in January 2026. It applies to all players accessing the 7z999 platform at 7z999.bet, including players accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations throughout Bangladesh.